Finance

The Finance section is where you manage all money movements in your BrokerIG account. Here, you can check your USDT balance, deposit funds, withdraw to a personal wallet, review deposit and withdrawal history, and reconcile every balance change generated by investment activity.

If you are new to BrokerIG, think of Finance as your account ledger. Whenever you deposit USDT, withdraw USDT, place a direct investment, receive a profitable investment payout, join an entrusted investment campaign, or receive a reward, your balance changes and the event is recorded in your history.

What can you do in Finance?

The Finance section normally contains the following pages:

Page	What is it used for?
USDT Wallet and Balance	View your Total Balance and Available Balance, and understand which activities use your balance.
Deposit USDT	Get a deposit address, select the ETH or BSC network, and deposit USDT into your account.
Withdraw USDT	Transfer USDT from your BrokerIG account to an external personal wallet.
Deposit and Withdrawal History	Review submitted deposits and withdrawals, processing status, network, and TxHash.
Balance History	Reconcile every balance change caused by deposits, withdrawals, investments, campaigns, commissions, or rewards.
Balance Change Types	Understand each event type that increases or decreases your balance.

Why should you understand Finance?

Before investing, you should know where your funds are, how much is available, and when your balance changes. Understanding Finance helps you:

1. Use the correct token and network. BrokerIG focuses on USDT on two primary networks: Ethereum (ERC-20 / ETH) and BNB Smart Chain (BEP-20 / BSC). Sending through the wrong network or sending the wrong token may prevent the funds from being credited.
2. Manage funds before investing. Your USDT balance is used for direct investment, joining entrusted investment campaigns, and may affect your account level.
3. Withdraw securely. A withdrawal requires the correct wallet address, the correct network, OTP or 2FA verification, and a final review before confirmation.
4. Reconcile unexpected changes. If your balance changes and you do not know why, check Balance History before contacting Support.

Recommended flow for new users

If this is your first time using the account, follow this order:

1. Open USDT Wallet and Balance and check your current balance.
2. Open Deposit USDT and select the ETH or BSC network.
3. Copy the correct deposit address or scan the QR code.
4. Transfer USDT from your personal wallet or external exchange to the provided address.
5. Wait for the transaction to receive the required blockchain confirmations.
6. Check Deposit and Withdrawal History for the deposit status.
7. Check Balance History to confirm that your balance increased.
8. Once you have an Available Balance, you can place direct investments or join entrusted investment campaigns.

Primary deposit and withdrawal networks: ETH and BSC

BrokerIG supports USDT on two commonly used networks:

Network	Common names	When should you use it?
Ethereum	ETH, ERC-20	Use this when the sending wallet or exchange uses USDT on ERC-20. Network fees may be higher depending on current network conditions.
BNB Smart Chain	BSC, BEP-20	Use this when the sending wallet or exchange uses USDT on BEP-20. Network fees are often lower, but you must still verify them before sending.

The most important rule is that the sending network and receiving network must match. If you select a BSC deposit address on BrokerIG, the external wallet must also send USDT through BSC/BEP-20. If you select ETH/ERC-20, the sending wallet must use ETH/ERC-20.

Important

Only send USDT to a USDT deposit address. Do not send another coin or token to the same address unless the platform clearly shows that it is supported. Sending the wrong token or using the wrong network may prevent the transaction from being credited and may make recovery impossible.

Balance and account level

Your USDT balance is not only used for investments; it may also determine your account level. When your balance reaches a configured threshold, your account may move to a higher level and receive a better profit rate for certain direct-investment pairs.

Learn more:

• USDT Wallet and Balance
• Account Levels and Profit Rates
• Deposit USDT

When should you check history?

Check the relevant history page when:

• You have just deposited funds but the balance has not updated.
• You have just submitted a withdrawal and want to check its status.
• You want to review total deposits and withdrawals for a day, week, month, year, or all time.
• Your balance changed after a direct investment or entrusted investment campaign.
• You need a TxHash to check a transaction on a blockchain explorer.
• You need to reconcile a transaction before contacting Support.

Contact Support when needed

If you have reviewed the relevant history pages but still cannot identify the cause, contact Support at SUPPORT_EMAIL or through Telegram at SUPPORT_TELEGRAM_URL.

Prepare the following information:

• Account email or user ID.
• Transaction type: deposit, withdrawal, investment, campaign, commission, or reward.
• Network: ETH or BSC.
• USDT amount.
• TxHash, if available.
• Transaction time in UTC, if available.
• A screenshot of the error or transaction status.